Prices lower than other…
Prices lower than other websites/applications.
Fast delivery.
Refund missing!
Sent an item back and it sat in customs for a week. FedEx claimed They couldn't reach Mytheresa'a broker.
Then the item sat in their warehouse for a few days.
I got an email after countless calls that the refund was processed 7/9- it's 7/16 today and I don't see the refund in my bank account!
Michelle831
5 Contributions
Clever curation and impeccable service.
Clever curation and impeccable service.
Johnni Mcdonalid
1 Contribution
Real luxury experience
Excellent packaging, great prices, luxury by all means!
Kate Fisher725
1 Contribution
Company is very professional and the…
Company is very professional and the way they package your items are so personal. The labels are also professionally done.
Works great huge selection and fast…
Works great huge selection and fast delivery.
Never had a problem with returns
Absolutely trustful and worthy
Absolutely trustful and worthy! I ordered 3 times until now! One of them i return back the item and i got FULL REFUND and in a very short time!
Also delivery is really fast (at all 3x), it came into 2 working days.
Great experience thank you!!
Stanley94
4 Contributions
Easy and good sale
Easy and good sale - amazing shopping site
GENUINE PRODUCT QUICK DELIVERY
Ordered from here for the first time, received genuine Versace necklace for the good price will use again, thank you
Just perfect!
I can't say enough about my wonderful experiences with Mytheresa. I purchased a pair of shoes and blouse. On their website, they suggested going up a 1/2 size on the shoes because they ran small, so I did just that and my shoes were perfect. Thank you Mytheresa!
Great in all departments
Great in all departments, fast delivery , luxury packaging , recommendations to buy here
Thompson570
1 Contribution
always very nice!
always very nice - and so quick delivery. one of my favourite online-shops
Kate Harris
2 Contributions
Awesome customer service
Awesome customer service! I LOVE my GG sandals. Fast shipping!
Ignore emails about returns...
I have been waiting for 14 days for a response on my multiple emails about a return item.
They simply ignore it. I've not had this experience in any other lux ecommerce website.
Sale or not is not my problem. If you cannot answer all emails, hire more customers reps.
Intend to stop buying from them altogether.
Evan Patterson
4 Contributions
Great customer service
Bought an item at discount during sales and despite of this period the delivery was fast. The dress was exactly as in the image and true to size. Very nice attention to details in the packaging, the box was really well presented.