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Mytheresa Reviews

3.0

45 Customer Reviews

Excellent

22

Very good

1

Average

0

Poor

1

Terrible

21

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Reviews Q&A
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Floyd786
1 Contribution

0

Prices lower than other…
Prices lower than other websites/applications.
Fast delivery.

Written 17 July 2022

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Would Recommend

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Miguel P.
1 Contribution

0

Refund missing!
Sent an item back and it sat in customs for a week. FedEx claimed They couldn't reach Mytheresa'a broker.

Then the item sat in their warehouse for a few days.

I got an email after countless calls that the refund was processed 7/9- it's 7/16 today and I don't see the refund in my bank account!

Written 16 July 2022

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Michelle831
5 Contributions

0

Clever curation and impeccable service.
Clever curation and impeccable service.

Written 16 July 2022

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Would Recommend

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Johnni Mcdonalid
1 Contribution

0

Real luxury experience
Excellent packaging, great prices, luxury by all means!

Written 16 July 2022

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Would Recommend

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Kate Fisher725
1 Contribution

0

Company is very professional and the…
Company is very professional and the way they package your items are so personal. The labels are also professionally done.

Written 16 July 2022

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Would Recommend

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Cathy W.
4 Contributions

0

Works great huge selection and fast…
Works great huge selection and fast delivery.
Never had a problem with returns

Written 15 July 2022

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Would Recommend

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Smith709
4 Contributions

0

Absolutely trustful and worthy
Absolutely trustful and worthy! I ordered 3 times until now! One of them i return back the item and i got FULL REFUND and in a very short time!
Also delivery is really fast (at all 3x), it came into 2 working days.
Great experience thank you!!

Written 15 July 2022

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Would Recommend

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Stanley94
4 Contributions

0

Easy and good sale
Easy and good sale - amazing shopping site

Written 15 July 2022

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Would Recommend

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Jeff193
1 Contribution

0

GENUINE PRODUCT QUICK DELIVERY
Ordered from here for the first time, received genuine Versace necklace for the good price will use again, thank you

Written 15 July 2022

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Would Recommend

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Tom567
2 Contributions

0

Just perfect!
I can't say enough about my wonderful experiences with Mytheresa. I purchased a pair of shoes and blouse. On their website, they suggested going up a 1/2 size on the shoes because they ran small, so I did just that and my shoes were perfect. Thank you Mytheresa!

Written 15 July 2022

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Would Recommend

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Molly412
1 Contribution

0

Great in all departments
Great in all departments, fast delivery , luxury packaging , recommendations to buy here

Written 15 July 2022

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Would Recommend

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Thompson570
1 Contribution

0

always very nice!
always very nice - and so quick delivery. one of my favourite online-shops

Written 14 July 2022

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Would Recommend

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Kate Harris
2 Contributions

0

Awesome customer service
Awesome customer service! I LOVE my GG sandals. Fast shipping!

Written 14 July 2022

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Would Recommend

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Derek P.
3 Contributions

1

Ignore emails about returns...
I have been waiting for 14 days for a response on my multiple emails about a return item.

They simply ignore it. I've not had this experience in any other lux ecommerce website.

Sale or not is not my problem. If you cannot answer all emails, hire more customers reps.

Intend to stop buying from them altogether.

Written 14 July 2022

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Evan Patterson
4 Contributions

0

Great customer service
Bought an item at discount during sales and despite of this period the delivery was fast. The dress was exactly as in the image and true to size. Very nice attention to details in the packaging, the box was really well presented.

Written 14 July 2022

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Would Recommend